PRIVACY POLICY
Last updated: 12/01/2026
Somatic Earth is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.
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1. WHO WE ARE
Somatic Earth is a sole trader business operating in South Yorkshire, United Kingdom, offering creative healing experiences including ceremonies, one-to-one healing journeys, and somatic practices.
Contact details:
Email: khrissie@somaticearth.com
Website: somaticearth.com
For the purposes of UK data protection law, Somatic Earth is the data controller responsible for your personal information.
2. WHAT INFORMATION WE COLLECT
We collect and process the following personal information about you:
2.1 Information You Provide to Us
- Name
- Email address
- Payment information (processed securely through our payment providers)
- Any additional information you choose to share with us via email, contact forms, or during sessions
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect:
- Technical information including your IP address, browser type, and device information
- Information about your visit including pages viewed, time spent on pages, and navigation paths
- Cookie data (see Section 8 for more details)
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3. HOW WE COLLECT YOUR INFORMATION
We collect your personal information through:
- Booking forms on our website
- Eventbrite when you book ticketed events
- Stripe payment processing
- Direct email communication
- Contact forms on our website
- Newsletter sign-up forms
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4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
4.1 Service Delivery
- To confirm your bookings for ceremonies, healing journeys, and other services
- To send you session links, joining instructions, and related materials
- To communicate with you about your booking or session
- To provide the services you have requested
4.2 Business Operations
- To process payments securely
- To maintain records for legal and accounting purposes
- To respond to your enquiries and provide customer support
4.3 Marketing (with your consent)
- To send you email newsletters and updates about our services
- To inform you about new offerings, ceremonies, and events
- To share relevant content and resources
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
4.4 Website Improvement
- To analyse how visitors use our website
- To improve our website functionality and user experience
- To understand which content and services are most valuable to our audience
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5. LEGAL BASIS FOR PROCESSING YOUR DATA
Under UK GDPR, we process your personal information on the following legal bases:
- **Contract**: We need your information to fulfill our contract with you when you book services
- **Consent**: You have given us explicit consent to send you marketing communications or to use cookies
- **Legitimate Interests**: We have a legitimate business interest in operating our website, improving our services, and maintaining records
You have the right to withdraw your consent at any time.
6. WHO WE SHARE YOUR INFORMATION WITH
We may share your personal information with trusted third-party service providers who help us operate our business. These include:
6.1 Payment Processors
- **Stripe**: For secure payment processing
- **Eventbrite**: For ticketed event bookings and payment processing
6.2 Email Service Providers
- **MailerLite**: For sending newsletters and marketing communications (transitioning from Flodesk)
6.3 Video Conferencing
- **Zoom**: For delivering online sessions and ceremonies
6.4 Analytics
- **Google Analytics**: For website traffic analysis and understanding user behaviour (when implemented)
All third-party providers are required to keep your data secure and use it only for the purposes we specify. We do not sell your personal information to anyone.
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7. INTERNATIONAL TRANSFERS
Some of our third-party service providers (such as Zoom, Stripe, and MailerLite) may store or process your data outside of the UK. Where this happens, we ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
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8. COOKIES AND TRACKING TECHNOLOGIES
8.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and understand how our website is being used.
8.2 Types of Cookies We Use
**Essential Cookies**
These are necessary for our website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
**Analytics Cookies**
We use (or will use) Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. These cookies collect anonymous information such as the number of visitors, pages visited, and time spent on pages.
**Marketing Cookies**
These cookies may be used to track your activity across websites to deliver relevant advertising and measure the effectiveness of our marketing campaigns.
8.3 Managing Cookies
You can control and delete cookies through your browser settings. However, please note that blocking essential cookies may affect the functionality of our website.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
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9. HOW LONG WE KEEP YOUR DATA
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Specifically:
Client records: We keep records of your bookings and sessions for up to 2 years after your last session with us
Financial records: We retain payment and invoice information for up to 7 years to comply with UK tax and accounting requirements
Marketing data: We keep your contact information for marketing purposes until you unsubscribe or request deletion
After these periods, we will securely delete or anonymize your personal information.
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10. YOUR RIGHTS
Under UK GDPR, you have the following rights regarding your personal data:
10.1 Right to Access
You can request a copy of the personal information we hold about you.
10.2 Right to Rectification
You can ask us to correct any inaccurate or incomplete information.
10.3 Right to Erasure
You can request that we delete your personal information in certain circumstances (e.g., if it's no longer necessary for the purposes it was collected).
10.4 Right to Restrict Processing
You can ask us to limit how we use your data in certain situations.
10.5 Right to Data Portability
You can request that we provide your data in a structured, commonly used format so you can transfer it to another service provider.
10.6 Right to Object
You can object to our processing of your data for marketing purposes or based on legitimate interests.
10.7 Right to Withdraw Consent
If we're processing your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at khrissie@somaticearth.com.
We will respond to your request within one month. Please note that some rights may not apply in certain circumstances, and we may need to verify your identity before processing your request.
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11. DATA SECURITY
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure.
These measures include:
- Using secure payment processors (Stripe, Eventbrite) that comply with industry standards
- Encrypting sensitive data during transmission
- Limiting access to your personal information to authorised personnel only
- Regularly reviewing our security practices
However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
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12. CHILDREN'S PRIVACY
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
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13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically. If we make significant changes, we will notify you by email or through a prominent notice on our website.
Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
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14. COMPLAINTS
If you have any concerns about how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
However, we would appreciate the opportunity to address your concerns directly first, so please contact us at khrissie@somaticearth.com.
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15. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Somatic Earth
Email: khrissie@somaticearth.com
We will do our best to respond to your enquiry within 48 hours.
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By using our services or website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.